Privacy Policy
Last updated: April 17, 2026
1. Introduction
ArchLab AI S.R.L. ("ArchLab", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are incorporated in Romania and comply with the European Union General Data Protection Regulation (GDPR) and applicable Romanian data protection laws.
2. Information We Collect
Information You Provide
- Name and email address when you join our waitlist or contact us
- Company name, role, and firm size when you request a demo
- Project files (sketches, photographs, scans) that you upload for processing
- Messages and communications you send to us
Automatically Collected Information
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
3. How We Use Your Information
- To provide and maintain our services
- To process your uploaded architectural files and return results
- To communicate with you about our services, updates, and announcements
- To respond to your inquiries and support requests
- To improve our services and develop new features
- To comply with legal obligations
4. Data Processing and Storage
Your project files are processed in secure, isolated environments. We do not use your project files to train our AI models. Project files are retained only for the duration necessary to provide the service and are deleted according to our data retention policy unless you request otherwise.
Personal data is stored on secure servers within the European Economic Area (EEA). If data transfer outside the EEA is necessary, we ensure appropriate safeguards are in place as required by GDPR.
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in operating our platform (hosting, analytics), bound by data processing agreements
- Legal authorities when required by law or to protect our rights
- Business partners, only with your explicit consent
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at privacy@archlab.ai.
7. Cookies
We use essential cookies necessary for the functioning of our website. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
8. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security audits. We are pursuing SOC 2 Type II certification.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Contact Us
For privacy-related inquiries:
ArchLab AI S.R.L.
Email: privacy@archlab.ai
Bucharest, Romania